- Photo Books
- Photo Gifts
1.I have forgotten my password
2.How can I check the status of what I have ordered online?
3.I have items in my shopping cart that I am not ready to order. How can I make sure that I don’t order them?
4.How long does it take to process my order?
5.Are the photos I order online printed at my local store?
6.Can I cancel and receive a refund for my order?
7.Can my order be prioritised or sent by Express Post if I pay extra?
8.Can I change the shipping address, pick up location or contact phone number after my order has been placed?
9.I have placed my order and realised I have made a mistake and would like to make a change. How can I do that?
10.I have not received a confirmation email from Diamonds Photos once my order was placed, but I have received an email from PayPal. Will my order be processed?
1.Why and How do I clear my browser cache?
2.What format do my photos need to be to upload?
3.I am unable to upload photos from my Mac.
4.Can I order the PhotoBook I have created in different sizes once I have completed my project?
5.I would like to arrange my photos to be placed in my PhotoBook in a certain order.
Is that possible?
6.Can I add more photos to my PhotoBook that I have not uploaded yet but I have already started my project?
7.How do I create slightly different versions of the same PhotoBook?
8.I cannot see the finished product on the screen, have I done it right?
9.A yellow exclamation mark (!) or a red cross (X) appears on my photo on the screen.
Why is that?
10.I have gone back into my saved project that I have ordered and it looks different to what I had ordered. Will the item be printed with my final changes?
11.I have accidentally deleted a project that I have already ordered. Can I order more copies?
12.Can I put borders on photos?